| Q1. Can you customize my sweater/scarf ? |
| Yes, we can accept OEM/ODM based on your detailed files. |
| It's best way for you send me your sample for our reference at sample stage. |
| Q2. Do you have any Warranty for the quality? |
| Our items has passed SGS certificates, meanwhile we can signTrade Assurance to conclude order which protect buyer benefits to the utmost. |
| Q3. Which payment do you accept? |
| For small order under USD 1000, we accept Paypal,T/T,Escrew,Credit Card. |
| For large order above USD1000,we accept TT ,L/C. |
| Q4. Can you not share or sell my design to other clients? |
| We will sign non-disclosure agreement if design is owned by yourself , we promise we will not post any picture on our website or share with our clients. |
| Q5. If quantity of our order is very small, like 100-300 pieces per style per color.could you accept it? |
| Yes, we can do it, but price will be raised from 15% to 30% accordingly due to increased cost |
| Q6.How long to get the samples ? and Mass Production? |
| Usually for samples, it needs 5-7 days to finish |
| For Production, it will take 25-40days |
| Q7: Do you support customization if I want to use other material? |
| Yes, our main material includes cashmere, wool,silk,cotton and blend,all is made from nature fiber. |
| You can contact with us for more information
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